You’ve built the business case, secured funding and have kicked off the implementation.  Weeks/Months later, and well beyond the planned go-live date, you still haven’t launched.  This can happen unfortunately; especially with more complex solutions (HR, Finance etc).  Reasons can include, but aren’t limited to, 1) Misunderstanding the implementation effort required, 2) Project management challenges, 3) Change management challenges, 4) Unexpected surprises during testing, and many more. The problem is that you (business owner) are now left with a “solution” that has cost a lot of implementation time/dollars and has yet to start solving the problem you defined in the business case.  Additionally, it calls into question other often overlooked factors such as when to train your staff (with the hope that they won’t need to be retrained in the future as you approach the new go-live date) When signing up for subscription-based software, it’s important to be abundantly clear on the implementa